Versand
SHIPPING POLICY
Thank you for shopping with Golden Form Studio.
ORDER PROCESSING
All orders are processed within 2–5 business days.
Because our products are made to order, processing times may be slightly longer during busy periods, holidays, or high order volume.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information.
SHIPPING TIMES
Estimated shipping times:
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United States: 4–10 business days
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United Kingdom: 4–10 business days
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Europe: 5–12 business days
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Australia & International: 7–20 business days
Please note that shipping times are estimates only and are not guaranteed.
SHIPPING COSTS
Shipping costs are calculated at checkout unless otherwise stated.
Customers are responsible for any customs duties, import taxes, or additional fees that may apply in their country.
DELAYS
Golden Form Studio is not responsible for shipping delays caused by:
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postal carriers
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customs clearance
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weather conditions
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incorrect shipping addresses
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circumstances outside our control
TRACKING
Once your order has shipped, tracking information will be sent to the email address provided at checkout.
LOST OR STOLEN PACKAGES
Golden Form Studio is not responsible for lost or stolen packages confirmed as delivered by the shipping carrier.
INCORRECT ADDRESS
Customers are responsible for ensuring shipping information is correct at checkout.
If an incorrect address is provided and the order has already entered production or shipped, we may not be able to replace or refund the order.
DAMAGED ITEMS
If your order arrives damaged or defective, please contact us within 7 days of delivery at:
Please include:
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your order number
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photos of the damaged item
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photos of the packaging
We will review the issue and arrange a replacement or refund where appropriate.
CONTACT
For shipping-related questions, contact: